Alessandro Zanello

This error prevents the start of Outlook, the behavior is as follows: when you start Outlook (2000, 2002, 2003, 2007) appears the message:

Can not start Microsoft Outlook. Can not open the Outlook window.

If you confirm the message closes the application without further information.

The most common cause is the corruption of the configuration file (nomeprofilo.xml in your user profile) that is used to manage the navigation pane (the left sidebar in Outlook). The following intervention does is delete and regenerate this file, restoring the default configuration. The action also removes any shortcuts and favorite folders that were previously configured, but at least allows them to lift their profile.

To do this just start Outlook with the / resetnavpane.

Basically just use the command "Start -> Run ..." and then type:

  outlook / resetnavpane 

For a discussion on the use of parameters that you start Outlook, you can also see a future article on this topic.

If the error messages from one of the following figure:

• You did not create any profile
• Unable to load the list of profiles

you must configure Outlook 2007 or Outlook 2003 to prompt the user to specify an email profile on startup; follow these steps:

1. Click the Start button and choose Control Panel.
2. Click Switch to Classic View, then double-click Mail.
3. In the Mail Setup dialog box, click Show Profiles.
4. On the General tab, click Prompt for a profile to be used under When starting Microsoft Office Outlook.
5. Click OK.

It can also refer to this Microsoft Knowledge Base article:

http://support.microsoft.com/kb/252304

See also

• Outlook and the command line
• Uninstall an add-on to Outlook
• Problems of versions of Outlook and Office